Free Shipping: Coastal Graphics offers free shipping on orders over $149 (contiguous
U.S. only - excludes AK, HI & PR). Free shipping is shipped ground
with the carrier of our choice.
Some items, such as large etched mirrors, signs and large quantities of
mugs, cannot be shipped via regular methods due to weight and will need
to be shipped through a truck line carrier. We are happy to cover the
shipping costs for these items that qualify for free shipping
(approximately $100-$200), but the customer will be responsible for any
additional fees incurred (residential fee, lift gate fee, appointment
fee). Please see the individual products any applicable information on
special shipping requirements.
Same Day Shipping Guarantee: All orders for in-stock items placed before 9pm EST will ship the SAME DAY (business days only).
Shipping Errors: Additional delivery charges due to customer
error (i.e. wrong address or zip code) or change will be billed directly
to the customer.
Tracking: Please provide a valid e-mail address when ordering.
Once the order is placed, we will send out an email confirmation for
your review and, after the order is shipped, we will use this email to
send you a tracking number. The email will also assist us in contacting
you should a problem arise with your order. We make every effort to
contact you concerning issues with an order to ensure the quickest and
most accurate shipping possible.
International Orders: All orders to Hawaii, Alaska, Puerto Rico,
and APO addresses are shipped by the method that gives YOU the best
rate. ALL INTERNATIONAL ORDERS MAY BE ADJUSTED TO INSURE ACCURATE
SHIPPING COSTS. We will confirm a new order total with you if the
shipping total INCREASES. Order tracking is usually not available for
APO and FPO addresses. You may call us to get the shipping date in those
For questions regarding shipping policies, please call us at: 757-715-2422 (US only) or 1+757-715-2422 (outside of the United States). Monday through Friday from 8am to 8pm EST for your
convenience. Please click on the CONTACT above for questions.